FAQ - Aquacentric
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Frequently asked
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What is aquatic physiotherapy and how does it work?

Aquatic physiotherapy is a specialised form of rehabilitation performed in water, using buoyancy and resistance to support safe, effective movement. It helps reduce pain and improves mobility through guided therapeutic exercises.

What are the benefits of aquatic therapy?

Aquatic therapy in a warm pool offers several benefits compared to land-based physiotherapy. The warmth and buoyancy of the water help reduce pain and muscle tightness, make movement easier, improve fitness and cardiovascular function, and support the recovery of skills that may be difficult to practise on land. It can be particularly beneficial for individuals who find conventional land-based physiotherapy challenging.

Do you teach Swimming?

Our pools are used only for therapeutic rehabilitation, not swimming lessons. Non-swimmers are welcome and will be fully supported during their sessions.

What should I expect on my first visit?

Your first visit will include a consultation with a physiotherapist lasting around 45 to 60 minutes. It will involve a detailed assessment to understand your condition. Based on this evaluation, the therapist will identify key concerns and design a personalised rehabilitation programme for you.

What types of interventions may I receive?

The interventions you receive will depend on your therapist’s assessment of your condition. Most treatment plans include a combination of land-based (Ability Garden) and aquatic rehabilitation, along with therapeutic exercises and training for daily activities at home and work.

Who can benefit from AquaCentric’s hydrotherapy treatment?

Individuals recovering from injury, surgery, neurological conditions, or chronic pain can benefit from hydrotherapy. It is also suitable for those who find land-based physiotherapy challenging.

What conditions can be treated with water-based physiotherapy?

Water-based physiotherapy can support recovery from orthopaedic, neurological, paediatric, and sports-related conditions. It is commonly used for pain management, mobility improvement, and functional rehabilitation.

Do I need a physician’s referral/prescription to attend treatment at AquaCentric?

A physician’s referral may be required if you have a diagnosed medical condition or are recovering post-surgery. For pain or mobility concerns, our experts assess your condition first and guide you accordingly.

What centre policies should I be aware of?

For rescheduling your appointment, call us 24 hours prior to your appointed time and we will reschedule it for you. If you are late and don’t end up raising a request prior to 24 hours, do check with us regarding the appointment and we will try our best to accommodate a feasible time for you. Sessions are pre-booked and hence missing an appointment is not advised.

How is this different from regular physiotherapy / I have already been to physiotherapy before, do I need it?

As opposed to physiotherapy, the warmth and buoyancy experienced in the warm indoor pool helps in taking the weight off your joints, making you feel lighter and more at ease. Also, skills learnt in the pool can also be attempted on land, such as learning to stand from a sitting position or jumping. Aquatic physiotherapy makes it easier to adapt to situations of non-water therapy.

My mother / father is wheelchair bound. Can they still come for a session?

Our centres are wheelchair-friendly. Our pools are specially designed to accommodate our wheelchair-bound clientele.

Can I eat before a session or do I need to visit on an empty stomach?

Ideally, you are required to maintain a 45minute interval/gap between a meal and your session.

What should I bring to the Aquatic Therapy Area?

Appropriate bathing suits are a must for the in-Aquatic Therapy Area sessions. Children are required to wear diapers if they are not yet toilet-trained or have inconsistent bowel movements.

Is the Aquatic Therapy Area suitable for people on wheelchair?

The Aquatic Therapy Area has harness facilities for people who can’t get into the pool physically/ are on wheelchair.

How much does a session cost?

Do give us a call at the number provided, and we will help you out with the queries.

How do I know the doctor that I am assigned is qualified?

All treatment sessions are conducted by trained and certified physiotherapists with experience in aquatic and land-based rehabilitation. Care is delivered under professional clinical supervision. Get in touch with us for more details.

Where is AquaCentric located and how can I book an appointment?

AquaCentric Therapy is a physiotherapy centre in Mumbai with locations in Andheri West, Worli, and Bandra. You can book an appointment through a call or online enquiry form, and our team will assist you further.

I have had ear problems/eye surgery/skin procedure previously and my doctor has asked me not to go swimming. Can I still come for an aquatic therapy?

Yes, you absolutely can. Your therapist will guide you with your session, keeping the safety requirements in mind.

Are the centres hygienic?

Our hygiene standards are world-class. We have a high end filtration system installed. Our pools have triple sanitization Ozone + UV + Glass bead filtration. Additionally, there is auto-regulated Chemical Dosing system in the pools.

How many sessions shall I require?

That depends on your diagnosis, the severity of your condition, your past medical history, etc. You will be re-evaluated at timely intervals where we will analyze your progress and plan any further treatment, if required.

Do I need to go underwater?

Most therapy sessions do not require you to go underwater. However, bathing caps are provided in case you want to.

What is the depth of the Aquatic Therapy Area?

The Aquatic Therapy Area is 4 feet deep.

Do the therapists assist the patient individually throughout the session?

Yes, each and every client is given personal assistance during their sessions.

What kind of exercises will I be doing?

Exercises range from walking in the water to patterned arm and leg movements using water as resistance. We have multiple aquatic exercise tools that can further be used to enhance your session. Your therapist will assist you in choosing the type of in-water exercises you will be required to undertake.

Is the water warm?

Yes. All our pools are temperature-controlled and are set at temperatures best suited for the therapy session.

Can I cancel my appointment?

We would highly recommend you rescheduling your appointment, rather than cancelling. You wouldn’t want to miss out on an invigorating session, would you now? However, if you do unfortunately have to cancel, call us and our staff will assist you with the process.

What are some of the post-therapy know-its?

Post session, we provide shower area with changing room facilities Swimsuit dryer Hot Towels

What are some things to remember, post an in-Aquatic Therapy Area session?

Post your Aquatic Therapy Area session, you may experience minimal post-therapy soreness. However, if the discomfort continues or lasts longer than an hour, kindly get in touch with us. We advise you to report any skin reactions such as skin rashes, burning or redness of skin, you may experience post session. Do meet with our FD before you leave for the day, to book your next appointment with us.

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